Your email Name Phone Address City State Zip Code Item Make Model Is this an intermittent problem? Yes No Did this problem happen all at once? Yes No (If yes, was anything unusual happening at the time?) Do you have an answering machine or caller ID? Answering Machine Caller ID Both Is someone home during the day with financial responsibility? Yes No (If not, specify the best time in your message!) Does this unit have any type of warranty on it? Yes No (If yes, specify the type or kind in your message, along with your date of purchase!)